Market Mile
Frequently Asked Questions
Market Mile keeps a single catalog of 1,000 pieces in Sterling Heights, Michigan — media consoles and TV stands on one side, cushions, throws and small accents on the other. Every order ships free, with no minimum spend: handling takes 1–2 business days, delivery 3–5, and returns run 30 days from delivery.
A typical order looks like this: a dining set and two cushion covers placed on a Tuesday are picked on Wednesday, leave the warehouse on Thursday, and reach a Sterling Heights address by the following Monday — with a shipping charge of zero on the receipt.
- Where do you ship from?
- Everything leaves one warehouse at 35639 Rainbow Dr, Sterling Heights, MI 48312, which is also the return address.
- Can I change an order after placing it?
- Email us the same working day. If the order has not been picked yet we can usually change the address or the item; once it is dispatched we treat it as a return.
- Do you restock sold-out pieces?
- Most furniture styles are restocked. Availability is drawn from a live pool of roughly 64,000 furniture pieces and 53,000 decor items, so exact models rotate.
- Are the discounted prices permanent?
- Prices shown reflect our standing markdown of 30–50% against original retail. The compare-at price on the product page is the original retail figure, not an inflated list price.
- Do you offer support in English only?
- Yes, support runs in English, Monday to Friday, 9:00–17:00 ET, by email and phone.
- What if my order arrives damaged?
- Send photos within 30 days of delivery. We arrange a replacement or a refund; refunds are issued in 5–7 business days after the item is returned or written off.
- Can I order a single item, or is there a minimum?
- There is no minimum. One cushion cover ships free, and so does one dining chair.
- Does Market Mile deliver furniture to apartments without a loading dock?
- Yes. Standard ground delivery is curbside or to the first dry area, and small parcels go to the door. If access is tight, tell us in the order note and we pass it to the carrier.